Contact Us

Here’s how it works:

Note: we are currently handling business via UPS or FEDEX shipment only due to COVID restrictions.

• Contact us via phone or email to discuss service and to request a price quote. Shop rates for repairs and alterations only are $95/hour which include parts, service, and return shipment of your product. We will provide a quote for custom products.
• We will email you a Customer Service and Repair form to be included in your box along with your product shipment to Rush Creek Originals.
• Products must be clean, free of field debris and pockets should be empty.
• Allow 4-6 weeks turn around for products under normal circumstances, which includes return shipping.
• Expedite services are available if requested and will involve a rush service fee and expedited shipping rates to be charged to the customer.
• All services must be paid in full before product is returned.
• We accept all major credit cards.

*Rush Creek Originals guarantees customer satisfaction on all repairs, modifications, and alterations.